Privacy Policy

Privacy Policy

At Optimum Allianz Ltd, we are committed to protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our website [Your Website URL] and our services, including communication through WhatsApp Business.

1. Who Are We?

Data Controller:

Company Name: Optimum Allianz Ltd Address: LEVEL 3 (SUITE NO. 2115), TOWER BUSINESS CENTRE TOWER STREET, SWATAR. BIRKIRKARA BKR 4013. MALTA

Contact Email: info@otimumallianz.com

Phone : +356 20341730 Company Registration Number : C 85358

2. What Personal Data Do We Collect?

We may collect the following information:

  • First and last name
  • Phone number
  • Email address
  • Browsing data (cookies, IP address, pages visited)
  • Data exchanged via WhatsApp (messages, attachments, etc.)

3. Purpose of Data Processing

Your data is collected for the following purposes:

  • Responding to your inquiries via WhatsApp or contact forms
  • Providing our services
  • Managing customer relationships
  • Improving user experience on our website
  • Complying with legal obligations

4. Use of WhatsApp Buisness

We use the WhatsApp Business API provided by Meta Platforms, Inc. to communicate with users. By contacting us via WhatsApp, you consent to the processing of your data through this messaging platform. Your exchanges may be temporarily stored on Meta’s servers or those of an authorized provider.

5. Cookies and Similar Technologies

Our website may use cookies for:

  • Audience measurement
  • Content personalization
  • Advertising purposes (with your consent)

For more information, see our Cookie Policy.

6. Data Recipients

Your data may be shared with:

  • Our technical service providers (hosting, CRM, marketing tools)
  • Meta Platforms, Inc. (for WhatsApp Business integration)
  • Public authorities when required by law

7. Data Retention Period

We retain your data:

  • For the time strictly necessary to fulfill the purposes stated above
  • Up to 3 years after your last contact if you are a prospect
  • As required by legal and regulatory obligations

8. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object
  • Right to data portability

To exercise these rights, please contact us at:  zoa@optimumallianz.com

9. Data Security

We implement technical and organizational measures to ensure the security of your personal data.

10. Contact

For any questions or complaints, you can reach us at:

Address: LEVEL 3 (SUITE NO. 2115), TOWER BUSINESS CENTRE TOWER STREET, SWATAR. BIRKIRKARA BKR 4013. MALTA

Contact Email: zoa@otimumallianz.com

Phone : +356 20341730